Kitchen Studio Administrator

We are a design & manufacturing company making beautiful bespoke kitchen furniture. A team of 30 in our Hampshire workshop is complemented by a team of 9 in our Fulham studio.

We are looking for a passionate, hard-working & experienced professional to fulfill the position of Kitchen Studio Administrator and make this pivotal role their own.

You will be dynamic, dedicated and proactive, working with our team of designers and supporting senior management by providing an effective & efficient administrative function.

With your ability to plan, organise and prioritise workloads, you will ensure the timely completion and accuracy of all workflow processes.

Above all you will be able to demonstrate an outstanding approach to customer service through your excellent communication and listening skills.

Skills required:

  • Articulate communicator with excellent written & oral English;
  • Numerate;
  • Understand ordering and invoice processes;
  • Excellent attention to detail;
  • Work on your own initiative;
  • Take on ownership of tasks;
  • A competent IT user;
  • Good time management skills;
  • Tenacious & confident personality.

Experience required:

  • One-year’s experience in a relevant role with administration experience.
  • Experience of working within a customer service orientated company.
  • Supporting a design and sales team.
  • Experience of administrative, finance and process management.
  • Experience of using software packages for the studio administration function.

The Role:

  • Dealing with initial contacts via phone & email;
  • Working with the senior designer to manage all sales enquiries;
  • Administrative & diary support to the senior management team;
  • Making sure that the manufacturing process is on track by working with designers and workshop and overseeing the ordering process of raw materials and other peripherals.
  • Work with the design team and project manager to ensure that all deliveries are booked, organised and confirmed with the client;
  • Assist with organising invoices, following up on the external supply chain, reconciliation of delivery notes and invoices;
  • Ensure that there is good communication with the customer throughout the design and supply process;
  • Work with the project manager & installation team to organise project completion;
  • Ensure that all clients are happy with the finished product and customer service experience.

The role is fulltime. We work a 40 hour week and our studio hours are Monday – Friday, 9 a.m. – 5:30 p.m., there is no week-end working in this role.

Required education:

Secondary education

Required experience:

Administration: 1 year

Application:

Please email jobs@higham.co.uk with your CV and tell us what you can bring to the role.

CAD Designer

We are an established and growing company that designs and manufactures bespoke furniture and kitchens. We are looking for a creative, passionate and practical person to join our team as an CAD designer. The role is based at our studio in Parsons Green, London, SW6.

Job Description

The role:

  • you will prepare detailed kitchen drawings for client design meetings
  • you will prepare detailed production drawings for manufacture
  • you will provide back up for our sales designers taking calls and researching and providing information to clients
  • The role is it is a permanent full time position which is immediately available. It is working normal office hours Monday to Friday, 9am to 5:30pm

The candidate requirements

  • a background, passion and qualification in interior design
  • a graduate with a relevant qualification
  • excellent communication skills both verbal and written
  • strong customer and interpersonal skills
  • demonstrate precise attention to detail
  • experience of reading and interpreting architectural drawings
  • will be able to manage your own workload
  • have at least 1-years’ experience using a CAD package (we use Cabinet Vision)

Job Type: Full-time

Required experience:

CAD: 1 year